Archive for October, 2010

TCS ADDS CARFAX QUICKVIN TO TIRE POWER

Thursday, October 28th, 2010

COOKEVILLE, Tn. (October 28, 2010) – TCS, software and technology provider for the tire and automotive industry, has upgraded its Tire Power and Tire Core point of sale systems to include Carfax QuickVIN. Users now can retrieve the year/make/model and vehicle identification number (VIN) of their customers’ cars by entering only the license plate information. The new QuickVIN tool is available to all current customers within the latest versions of the software.

“What a luxury to quickly get all the specific vehicle data with only a license plate number,” says Jamie Schwoerer of Don Owen Tire Service Inc. in Illinois.  “We don’t need expensive scanners or have to take additional time running back and forth to cars to get the data.  Tire Power with Carfax QuickVIN reduces the time it takes for us to build a work order and gets our customers out the door quicker. It also reduces the troublesome task of managing parts returns due to incorrect ordering, saving us tons of office time as well. It’s proven to be a truly valuable enhancement.”

Eight out of ten SMS users would prefer to have Carfax QuickVIN available with their current system, according to a recent independent study. Users can eliminate the risk of costly data entry errors and help ensure they order correctly-fitting parts. TCS is one of the first providers to include Carfax QuickVIN with their software and was a valuable partner in the development of QuickVIN.

“The Carfax QuickVIN integration is another powerful tool TCS is providing its software users to help them grow and succeed through their technology,” says Barry Reese, President of TCS. “Speed, efficiency, and superior customer service are vital to maintain and grow your tire and auto service center in today’s market and QuickVIN delivers on all of these.”

Tire Power subscribers using Carfax QuickVIN also have their service records turned into free advertising on Carfax Vehicle History Reports. Shop name and contact information appears alongside each service record on the Carfax Report, reaching millions of potential customers that use Carfax.

Attendees of the 2010 SEMA/Global Tire Expo in Las Vegas are encouraged to visit TCS at Booth #42167. Representatives will be demonstrating the latest version of Tire Power with Carfax QuickVIN Nov. 1 – 5.


About Tire Company Solutions

Tire Company Solutions, a Microsoft Certified Partner, develops and markets both off-the-shelf and custom software solutions, ecommerce platforms and support and consulting services to independent tire and automotive service companies. In business within the Windows environment for over 16 years and headquartered in Cookeville, TN, TCS has created information technology solutions for tire and automotive centers with one focus: making them more profitable.  In addition to the software, TCS offers ecommerce solutions, consulting services and website creation for its customers.  For the latest news, information or an online demonstration, visit the company’s website, www.tcstire.com or call 1-888-449-8473.

About Carfax (www.carfax.com)
Millions of used car buyers and sellers each year rely on Carfax, the most trusted provider of vehicle history information. Using the unique 17-character vehicle identification number (VIN) found on vehicle dashboards and title documents, Carfax instantly generates a detailed Vehicle History Report on any used car or light truck. Carfax Vehicle History Reports™ provide valuable information that helps used car buyers and sellers make better decisions. For more information about Carfax or to sign up for Carfax Service Link, visit www.carfaxonline.com/slaftermarket.

CONTACT:
Molly Reese
TCS Technologies
888-449-8473
mreese@tcstire.com
http://www.tcstire.com

Thinking about investing in a website?

Thursday, October 28th, 2010

Not sure if you should invest in a website? Maybe I can help you make up your mind.  In today’s society with technology growing so fast, the internet is always at the tip of your fingers. From computers to cell phones to online gaming systems you can jump right on the world-wide-web and search for almost anything at any time. I might be repeating myself, but I did say the world-wide-web right?

With millions of people shopping for tires, rims, or services every day, the first place they will start is on the internet.  That’s a big deal because if they can’t find you on the web then who knows if they will find you at all.  I know you might be thinking, “Hey I don’t have a website and people still walk through my door.”  This is true, but think about how many of those people don’t walk through your door.  So whose door are those people walking through?  Your competitors!

A website lets you have a cutting edge above the rest.  It allows your customers to see what you offer, where you are located, sales and specials that you have going on, tips on vehicle care and services, and many other things they are searching for.  Websites are open 24/7 all year long. That means when you switch off the open sign and lock up the door and everyone goes home for the night your website will always be working for you.
Maybe a customer is just passing through your town and needs a tire repaired so he types in tire repair on his phone and your website comes up. The customer sees how great your website is and with all those customer reviews, how could they not stop by.  I know a repaired tire might not get you a lot of dollars right away, but when that customer writes a review on your website and tells their friends, that’s what will always get you dollars rolling in.

Think about when you go out to a manufacturer’s or wholesaler’s website that you buy from.  Ask yourself; are they easy to use and did they have the information you were looking for?  You notice that when you go to those sites they are not cookie cutter sites. They are custom built to your needs.  You want your website to stand out, be user friendly and show potential customers why you’re better than your competitor.

Right now you have a big decision to make.  Do I want to go to Hawaii or Paris with all the extra business I’m making off my website? I hope what I wrote will inspire you to become part of the web and better your business.   If you need help getting started, give us a call at 1-888-449-8473 and our expert web staff will help you get pointed in the right direction. Tireman out.

Are you really looking under the hood…

Monday, October 18th, 2010

This month TCS supports all of our customers and partners in the tire and automotive industry in celebrating National Car Care Month. What better time to have your vehicle serviced than now. Better yet what you are you doing to ensure your customer’s vehicles are being serviced correctly?

October is a great time to take care of any overdue maintenance or just get your car ready for the winter ahead.  CarCare.org reports that between 2007 and 2009, 80% of vehicles on the road failed at least one component of a standard vehicle inspection. That means 8 out of 10 cars rolling into your shop have some repair work that needs to be performed. Provide your customer a service and do those vehicle inspections with every vehicle in your shop. Do it because you care for them and their safety. Do it because you want the vehicle to last longer for your customer and great things will follow.

First Impressions Are Lasting Impressions (Volume VII)

Thursday, October 14th, 2010

YOUR WEBSITE

Your website can reveal volumes of material to your customers and potential customers.  Its content could distribute information on a multitude of topics.  Therefore, the data and its format should be user-friendly, easy to navigate, informative, and satisfy the user’s curiosity.

It’s extremely important that your website represents your business in a professional manner, and sets you above your competitors.  Whether your site contains such things as blogs, testimonials, product descriptions, pricing, or pictures, the presentations should be personally appealing, and adequately answer any questions the inquirer may have.

If your website meets the previous criteria, you are in a favorable position, and have opened the door to further customer development. Having done their ‘homework’, the viewer can now act on the knowledge they have at their disposal.  Logically, they will probably follow-up with a phone call or personal visit to your place of business.

To be continued…