Archive for July, 2010

Customer Statements

Friday, July 30th, 2010

Running batch customer statements is easy in Tire Power.  Tire Power gives you many different options for printing your statements, allowing you to have the information on statements your customer’s desire.  Below is a list of the different options you have to choose from.

Customer Type

  • Specific Customer
  • All Customers
  • Or even by a specific Tax Group

Choose from different types of statements

  • You can print all unpaid items up to a particular end date
  • You can print a summary statement and choose your on date range

Choose from 3 different envelope styles.

Choose from 2 different printing styles.

  • Summary style – Which prints transactions in summary mode
  • Detailed style – Which prints not only the transaction but also all the detail lines on each transaction in a report style format

The big plus is that you can print additional transaction information on the statement as well.

Here is a sample list of the options you can choose from:

  • Work Order Number
  • PO Number
  • “Ship To” Address
  • Vehicle Description
  • Vehicle Mileage

If you are a multiple location, you also have the added benefit of printing one customer statement per customer for all your locations.

Remember, you can also use all these options to print a customer statement for one specific customer for those companies that misplace your statement or maybe have some other special needs.

Basic Principles to Motivate Employees

Thursday, July 29th, 2010

1. Motivating yourself will Motivate employees
Enthusiasm is contagious. If you enjoy your job, it helps others enjoy theirs too. If you do a good job of taking care of yourself and your own job, you will have much clearer perspective on how others are doing. You are setting an example for employees to follow.

2. Work to align goals of the organization with goals of employees
Frequent reviews and strategic goal setting sessions will help to ensure that company goals and personal goals are in alignment. Managers need to make the goals of the company very clear so an employee can be sure the goals they set will contribute to the success of the company. Employees will buy into the goals of the company when they are allowed to have input.  Goals should meet the SMART rule: Specific, Measureable, Action, Realistic and Time oriented.

3. Understand what motivates each employee
Start by evaluating what motivates you. A key to motivating others is knowing what inspires them. Everyone is not motivated by the same method. Some want recognition, others money, learning, spending time with family and etc. Is their job configured to motivate them properly? What can you do to better motivate yourself and others?

4. Recognize that supporting employee motivation is a process, not a task
People and organizations change all the time so it is important to continually look at what motivates you and the employees and to make sure the processes you have in place are still effective. It is an on-going process.

5. Support employee motivation by using organizational systems (for example, policies and procedures) — don’t just count on good intentions
Use reliable and comprehensive systems in the workplace to help motivate employees. Don’t just count on cultivating strong interpersonal relationships with employees to help motivate them. Use established compensation systems, employee performance systems, and organizational policies and procedures to support employee motivation.

Tradehsows = Better Business!

Friday, July 23rd, 2010

How many times has your company sent you to a tradeshow? Have you gone in the past only to return feeling it was a waste of time and money? Were you prepared to be an attendee? Getting the most from a trade show requires careful preparation. These simple steps will aid you in preparing to get the most from the shows you attend.

  1. Before the Show: Make a list of goals to achieve while at the show; both company and personal. Include in those goals the booths you want to visit and the appropriate time you will require at each booth. Then decide who will be visiting those booths if more than one of your employees will be attending the show.
  2. During the Show: On arrival to the show, re-plan and then stick to your plans. Did any exhibitors not show? Are there others there you did not originally know would be in attendance? Make time to visit them as well. Finding maps of the floor and knowing show hours will aid in achieving your goals. Also, do not just grab brochures from these vendors. Spend the time you have scheduled with each vendor. Let them know what schedule you are on. They want to make the most of their time as well as yours. Finally, take breaks and stay hydrated. A sharp mind all day will ensure you get as much out of the last booth you visit as you did from the first.
  3. After the Show: If you have stuck to your plans and achieved your goals you will have a wealth of new knowledge and materials to look through. Take time to organize those thoughts, notes, and brochures. Be sure to follow up with your new found contacts and vendors after the show. Follow through with those leads. Finally, was there any marketing you saw at the show from vendors you could implement into your own store(s)?

Following these simple steps will ensure a more productive tradeshow for you and better business opportunities for your company.

CALLING ALL TENNESSEE TIRE DEALERS!

Wednesday, July 21st, 2010

It’s not too late to register for the Tennessee Tire Dealers Association’s annual Convention on August 6-7 at the Nashville Hilton Downtown.  This year’s convention will feature speaker Brian Dodge.  www.bryandodge.com Brian has spoken at a number of tire dealer events and is a fantastic inspirational speaker.  TCS has heard Bryan speak at a number of events and we are excited to hear him once again at the TTDA meeting.  Bryan’s message on professional growth and personal development focuses on three key areas:  First, he will show you how to have your best year ever.  Second, he will coach you on how to create a consistent upward growth in your life.  Third, he will train you on how to harness the power of personal energy and tap into its unlimited supply.  In addition to Bryan’s message, the convention will feature the Tennessee Scrap Tire Update by Joyce Dunlap of TN Division of Solid Waste, Risk Management: Finding and Hiring Quality People by Tim Newell of Federated Insurance, a Casino Night and Exhibit Hall.  Come join the 200 tire dealers and suppliers in Tennessee seeking to advance and safeguard common business interests in the tire industry.  Stop by our booth to receive a free gift from TCS!  To register for this event visit: www.TNTDA.org or call us at 888.449.8473 and we will help you get registered.