Archive for March, 2010

Making the Most of Your Tire Power Software – An Easy Search for the Hard to Find Customer

Monday, March 22nd, 2010

As Tire Power users, we all have done it.  We need to enter a customer transaction, only to not be able to find the customer’s name.  We think they are in there, but why can’t we find their name?  Is the name in the database misspelled, an extra space inserted, or does it have an extra letter which is making the search not work correctly?  This can be frustrating and a little embarrassing, especially if the customer is right in front of you.  Over the years I have heard and seen some pretty good tips to help you find that customer, such as using a phone number look up, or first name look up, but one of the most underused and powerful searches you can use to find an elusive customer in your database is the % sign lookup.

Let’s say I am in Front Counter searching for the customer, ‘Weaver Autobody’.  The quickest way to search is to enter in “weav” in the ‘Last Name’ field.  In this case, I do get some results, just not the one I need.  I am fairly certain the customer is in there, so how can I find them?

CustSrch_no

Next time, try this.  In the ‘Last Name’ field, in front of your search criteria, enter in a ‘%’ sign like this, “%weav”.  This tells the software to search the database for customers with the letters “weav” in sequence anywhere in their name and display them.

CustSrch_w

In this case we find the results we need.  Notice we returned results of any last name/company name which has the letters “weav” in sequence.  As it turns out in our scenario, someone accidentally inserted the letter ‘Q’ in front of “Weaver”, probably because ‘q’ and ‘w’ are next to each other on the keyboard, making the search not work like it should.  By using the ‘%’ sign, we told the software to locate any name with the proper sequence of letters, and we got the result we needed.  Give this tip a try the next time you need to find a customer so you too can make the most of your Tire Power software.  Stay tuned for more tips.

Tire Power Customer Featured in Article for TireBusiness.Com

Monday, March 15th, 2010

TireMaxWe were pleased to notice TIREMAX, a multi-store chain based out of Conroe, TX, and a long time Tire Power Software user, were featured in a very nice article in the March 10th issue of the TireBusiness.Com on-line publication.  TIREMAX has now begun franchising its retail concept across the nation, so their expansion efforts were highlighted in this article.  Good job TIREMAX, and congratulations from all of us here at TCS.  Follow the link below for the full article…

http://www.tirebusiness.com/subscriber/headlines2.phtml?cat=1&id=1268156842

Don’t delay in fixing errors

Wednesday, March 10th, 2010

Our Tire Power software has tremendous reporting capabilities and hopefully you are taking advantage of those features.  Remember, after running the reports and financial statements, it is very important to examine them for any discrepancies.  If you have any questions about how the numbers are calculated, or think the numbers don’t correlate with some of your other figures, give us a call. If errors were made during the day, week or month, it’s easier to fix them sooner rather than later.  The longer errors go without being addressed, the more potential to cause further and sometimes bigger problems. Remember, your TCS Support Team is here to help!

A BRIEF HISTORY OF THE WHEEL & TIRE

Tuesday, March 9th, 2010

stone-wheelThe First Wheels

The wheel is an icon of invention and civilization. The first known stone wheels came out of ancient Mesopotamia, the region today known as Iraq, around 3500 BC.

These first wheels were used for throwing pottery and agricultural uses such as grinding. It took another 300 years for wheels to be used in transportation.


chariot-tiresThe Origin of Tires

Solid wooden wheels were heavy and had a short lifetime. Egyptian chariots sported spokes and an iron band that provided durability and tied the segments together. This strip of metal became known as the wheel’s tie-r or tire

dunlops-rubberRubber Tires

Bicycle maker John Dunlop used traditional wooden wheels until his son complained of headaches from the bumpy ride. He crafted rubber tires (made possible by the vulcanization process discovered by Charles Goodyear) to build the custom tricycle pictured at left in 1888.

classic-wheelThe Rim (”Wheel”)

The first automobile wheels originally sported large wooden or metal spokes.  As car speeds began to accelerate the solid rim emerged to accommodate wider tires and provide improved performance. The vanity hubcap appeared shortly thereafter to adorn the rim and the sides of roads throughout America.

tweel-techThe Future of Tires

The wheel continues to evolve with new materials and concepts like Michelins “tweel”, pictured at left.

Even if the flying car becomes a reality, you can be certain wheels will be an important component.  They are the most efficient form of converting axial rotation to linear velocity.