One of the things which set an efficient “Super User” apart from an average user of Tire Power software is knowing your software’s windows and features. Being able to quickly find pertinent information on the window makes your job easier and helps you serve the customer better. For example, if a user is on the ‘View Customer History’ window, and wishes to see which mechanic was assigned to a particular job on a particular invoice, you can find it very quickly if you take the time to learn your software’s windows.
Inside the ‘View Customer History’ window, find the customer’s invoice which has the service you need to find the mechanic for. Click on the invoice to highlight it, which will then bring up the contents of the invoice in the detail window at the bottom of the screen.
Once the contents of the invoice are displayed, click on the actual service you are interested in, and the mechanic assigned to this particular job will be displayed at the bottom left of the window. If you have multiple service lines on the invoice, you may click any of the lines to view the mechanic assigned to each job.
As you can see, knowing your software’s windows and features will make you a knowledgeable and efficient user which helps you make the most of your Tire Power software. Stay tuned for more tips.
Inside Lane RSS
Facebook
Twitter
LinkedIn