Archive for December, 2009

Who Have You Encouraged?

Monday, December 28th, 2009

Studies and surveys show the lack of appreciation and encouragement among the top reasons employees leave a job. In an economy going through rocky times, it is very important for everyone in the workplace to recognize and look for opportunities to encourage one another. Webster describes encouragement as: The rising of one’s confidence especially by external agency or to spur on. Motivating employees requires providing support and feedback to let them know the company values their efforts. Unfortunately, employees may only get negative feedback on a day-to-day basis. Supervisors tend to focus on what an employee is doing incorrectly, and miss opportunities to let them know what they’re doing well. All too often, the annual review is the only time an employee gets positive feedback.

Showing appreciation and encouragement should be a continual process, not just an “employee of the month” program. Lack of appreciation can lead to lack of morale, and motivating employees is easier if done pro actively rather than applied as a bandage to damaged morale. Two factors influence the success of a recognition program: frequency and presentation. 

Research profiled three companies, all considered to be top-flight places to work, with an emphasis on the employers’ attention to employees. These employers had one thing in common: “a philosophy to ‘give first, get second’. 

TCS practices the biblical principle of “treat others the way we would want to be treated”. We need to ask ourselves everyday, “Who have I given a word of encouragement to today?” In 2010, consider setting a goal for yourself to recognize and encourage the efforts of at least one employee each week. Motivating and encouraging employees means both managing and leading. Managing means allocating resources, scheduling training, and handling the other “impersonal” aspects of the job. Leading means facilitating communication, providing feedback, setting an example, and building a team environment.

During the days ahead in our stressful workplaces, we need to remember the words of Paul in the Bible “Encourage one another daily as long as it is called today, so that none of you may be hardened by sin’s deceitfulness.”

New ePower Features Added

Thursday, December 17th, 2009

We have added many new features in ePower to give our customers even more flexibility and encourage their customers to buy from them over their competition.

  • Sell Rate/Markups – Users of your website can now create a markup off of their cost.
  • Add-Ons – Allows user to save predefined add-ons that will display on the customer printout.
  • Part Inventory Display Settings – Allows you the control of default settings to your website.
  • Specials Page – Now you can dynamically add a Specials Page to your site.
  • Activity Logs – You can see who is logging into your site and when, what they are searching for and what they are doing.

With ePower the wholesale tire dealer has an eCommerce website designed for the industry. For a demo of all of the new features please call 888-449-8473.


Monday, December 14th, 2009

One of the things we at Tire Company Solutions really want for our customers is for them to get the full experience, or ‘power’ if you will, from their Tire Power software.  As I mentioned in my last blog, it can be fun discovering and using some of the lesser known features in the software.  With that in mind, here is an overlooked feature, this time for you accounting people.

A widely used and very powerful feature in Tire Power is the ‘Query’ option available on all history windows.  This feature is especially useful in the accounting areas of Tire Power.  It is inside one of these account history windows where you will find this hidden gem of a feature which really is a complement to the query feature.  In Office Manager, go to the View | Accounts section where you would normally find your GL accounts.  Pick an account, and go to its history.


Once in history, click on ‘Query’ to set a date range, and/or pick a transaction type(s) to display.  Once you have made a selection, and you are back in the now filtered history screen, notice on the upper right area of the history window a small magnifying glass, or “look up” icon.  Click on this and you will be given a list of accounts to choose from.  Pick another account from the list and then click ‘Select’.  You now have changed to the history window of the newly selected account while maintaining your query selections.  Imagine, you can change accounts without having to close the window, lose all of your query settings, and then re-open a new history window and reselect your query options again.  This can be a huge time saver, especially if you have taken time to create a really refined query in the history window, and have several accounts you need to look at.  Give it a try, and stay tuned for more tips.

When People are Esteemed, Relationships are Redeemed

Friday, December 11th, 2009

Leaders understand that people represent an organization’s most appreciable assets. No resource is more valuable than your people. Therefore, a leader’s people skills and how he grows relationships are his most important attributes. The following are principles gleaned from Proverbs and present some fundamentals on relationships. At the core is if people are esteemed, relationships are redeemed and people will be inspired.

  1. Don’t brag – Leaders understand how little they get from self-promotion.
  2. Don’t envy – Leaders sabotage themselves if their motive is to keep up with others.
  3. Be forthright – Leaders don’t fear confrontation, but speak the truth in love.
  4. Don’t forsake your roots – Leaders understand the power of relational heritage.
  5. Stay close – Leaders work at maintaining each relationship and understanding needs.
  6. Add value – Leaders sharpen those with whom they come in contact.
  7. Don’t be moved by flattery – Leaders stay humble or will soon stumble.

True leadership is a responsibility.  A true leader inspires followers. To put it simply, leadership is influence. The ideal leader is someone whose life and character motivates people to follow. Real leadership seeks to motivate people from the inside, by an appeal to the heart, not by external pressure or coercion.

Think about it….. What kind of leader are you? Do you lead by manipulation of people by threats and rewards or do you lead by example first?